I RENTED 2 MOVIES CALL DIRTY LAUNDRY AND CLOVERFIELD ON MY WAY TO WORK AT 625 AM I PUT THE MOVIES IN THE OUTSIDE DROP BOX. WELL THEY SAY I HAVE 4 PEOPLE ON MY ACCOUNT, BUT ME AND MY HUSBAND RENTED THE MOVIES I SAID TO CHECK YOUR CAMERSAS TO SEE WHO CHECK THEM OUT, CALL 5DAYS STRAIGHT NO ANSWER ABOUT THE MOVIES THEN WHAT TOPS THIS OFF THEY WAITED A WHOLE MONTH I RECEIVE A LETTER IN THE MAIL TO NOTIFY ME THEY WERENT THERE AND I OWE THEM 80.00 DOLLARS. SO I KNOW I RETURNED THEM ON THE OUTSIDE DROP BOX WHERE THRY HAVE NO CAMERAS TO PROVE THAT I DIDNT RETURN THEM AND IM NOT GOING TO PAY THEM. IVE BEEN A MEMBER WITH BLOCK BUSTER VEDIO SINCE 1995 NEVER HAD A PROBLEM. JOIN HOLLYWOOD NOW ITS A PROBLEM BEEN TRYING TO CALL THE CORPORATE OFFICE NEVER GET THROUGH, IF U CAN CALL 1-87325 8687 AND TELL ME IF U GET THROUGH.