I spent over $2500 on a Viking Ice Machine (actually it's a Marvell Ice Machine with a Viking logo). I've already had it repaired 4 times for a total of $13oo including replacing the bin thermostat ($360), replacing the compressor, evaporator-heat exchanger and valve ($470 in labor, the parts were covered by warranty) and replacing the drain pump ($388 just for the part which I replaced myself). Now the drain pump went out again! I called Viking to complain about the "lemon" that I obviously got and all they could tell me was that "sorry, it's no longer covered by the warranty". Viking products are crap and I will never buy another one. They are over priced to boot, so don't think that just because you pay for a "high end" appliance that you are actually getting a higher quality product because you're not.