i was told that i could cancel my subscription at any time but when i called they told me that i couldn't cancel that i was locked in for the full term of the contract. instead they told me that they could lower the payments. my husband isn't getting the pays that he was getting at the time that i agreed to the contract. they also told me that i had 10 days from the time that i received the information in the mail to cancel. this is not fair. the economy is not what it used to be. i also was gonna make my payment on line and can not find their website to do this. i type in the website address and can't find anything except this one about filing complaints.