purchased the acai berry and life clense product online. aprox 3 days after receiving the product i sent an e-mail on line cancelling both products...i then went to the [email protected] and cancelleled throught hei cancellation process...they never got back to me and i have been continued to be charged for different products that were not even the product i originally ordered. had to call my credut card company and dispute the charges...they are still pending...i may even go as far as cancelling my credit card. I have e=mails to prove i cancelled.