Like many other customers I throught I was getting something free and only paying the postage. This was a complete scam. I rang to cancel and I thought that would be it, but 10 days later another $147 was taken out of my bank. I rang again and was told I cancelled 1 day late and the money was taken out. I have since cancelled my credit card and had to get new account. I wish I had done some research before signing up for free sample. I am now $300 out of pocket.