I registered a complaint on this board last week, and the list of complaints against VIV3 Lab grows daily. I noticed one comment from Sandra saying we need to join together to put them out of business, so I contacted Sandra and said 'Count me in'. So there is now a web site tlcinvestigations.co.uk that she has set up, I have been in touch with Watchdog. Take a look at the web site, it has Sandra's story on it which is the same, almost word for word, as mine and really good advise on how to go about cancelling your account and getting a refund.
Together we might be able to put VIV3 Lab out of business.