I WAS DISSATISFIED WITH THE VONAGE SERVICE SO I CHOSE ANOTHER PHONE SERVICE WHICH NOTIFIED VONAGE OF THE CHANGE. VONGE OKAYED IT. THEN THEY WITHDREW THE NEXT MONTH FEE FOR SERVICES THEY DID NOT PROVIDE. I CALLED VONAGE. THEY OFFERED ME 2 FREE MONTHS TO GO BACK TO THEM. NEXT, I RECEIVED A NOTICE FROM MY BANK OF NSUFFICIENT FUNDS AND CHARGES FOR THAT. VONAGE HAD WITHDRAWN CANCELLATION FEES WHICH WERE NEVER DISCLOSED TO ME OR WRITTEN IN THE LITERATURE I RECEIVED. I CONTACTED VONAGE BUT THEY REFUSED TO REFUND ANY OF MY MONEY. I AM A SENIOR ON LOW INCOME AND THIS CAUSED ME SEVERE FINANCIAL LOSS AND DISTRESS. THERER HAS TO BE SOME CONSUMER PROTECTION FROM THIS GREEDY COMPANY. THEY STOLD MONEY FROM ME. HOW DO I GET ANY RESTITUTION? HELEN PETIPREN 586-435-6837