Yes, let me start by saying to anyone whom which to sign-up for phone services with Vonage, you better think twice about what you will get in a phone service and what you want in a phone service.
I signed-up for the $9.00 per month service with Vonage. From the time I got their service I had problems with my phone not working correctly and also my internet would go down. It took over two week for the service to even be switched to Vonage form my other phone company. Then each day I would wake up with no phone working and my internet would be down with no service with either. I made calls on a regular basis to Vonage to technical support. They even had me on the outside of my home switching wires inside my phone box on my house. They then said they would send out a technical support from a outside contractor form a company called star something. That company called me to tell me that did not support my area and I would have to get someone on my own to come out and fix the problem. Again I was on the phone with Vonage trying to get my service fixed or I wanted it cancelled as of that day. Well they did not send anyone out or call me back. So The I check my checking account to find they have taken out of my checking account for the amount of $ 14.79. I had called Vonage asking for the money to be put back to my account and they said they would not give my money back to me. So what ever you do, be careful when dealing with these so called phone services which Vonage claims they are offering.