I purchased a Vox 500 gig external hard drive from eCost last May for $99 that included two $10 rebates from Vox. The rebate information stated that if I registered on line I would not have to include the rebate form with my submission. I registered and then did not include rebate forms. Now Vox informs me that my rebate will not be honored because I did not include the forms and that resubmissions are not accepted. I emailed them my info as to online registration and received no response. I feel that the rebate process as Vox practices it is practically a scam. They seem to use any excuse to refuse payment of their offered rebates.