Wal-Mart I just read about made employees in the photo dept. take down a American flag down. That is not right America made Wal-Mart what it is!!!

I just had to get this out there after after being shocked by the lack of customer service I received from Wal-Mart. Here is my story:

I went to Wal-Mart yesterday and purchased some ground turkey logs to use to make turkey burgers on the grill. Well I cut open the package and squeeze the meat out into a bowl and I am immediately met with a very fowl odor. Actually that description doesn't do it any justice. This completely REEKED, like to the point where I'm boderline gagging. I look at the meat at its a light green color. I look at the package and it says use by 6/7/10. It is 6/14/10. Completely disgusted I put the rancid ground turkey into a plastic bag and tie it up and then I put that bag inside another plastc bag and tie that up and put it outside in the trash where it will have to sit in the blazing heat for 4 days before my trash is picked up.

So I get the phone number to the store from my receipt and call them. I explain the situation to a girl there who tells me to bring the meat back to the store. Uhhh, ok I'm not carrying rancid meat with me and putting it in my car. She says she understands, can I at least bring the package. Again I explain this was a ground turkey roll and I am not going to fish out the package which again would contain bits and pieces of rancid meat. She then says ok, that is fine just bring in your receipt and "we will take care of you." I take down her name and write it on the receipt and tell her I won't be able to go until tomorrow. She says that is fine.

So I go in to the store store the next day and go to the customer service counter. I explain the situation and give my receipt to the girl working at the counter with the name of the girl I spoke to written on it. She immediately just starts shaking her head and saying no, you have to bring in the product. I again ask her to use common sense and consider that my product is rancid fowl smelling meat that I immediately threw away packaging and all. I spoke to the girl whose name is written on the receipt and she told me it would be fine to just bring in the receipt and she acknowledged she knew her but then says well she knows we cant accept a "return' without the product or packaging.

At this point I tell her look its not about the damn $3 or $4 its the fact that I bought a meat product from the shelves of this store that had expired a week ago and stunk up my entire house and had me on the verge of puking and someone needs to know about it. She says hold on let me get my managaer. manager comes over, I again go through the whole story and get well I'm sorry but without the product/packaging there is nothing they can do. I then tell him they are going to lose a customer over this and he just keeps repeating the same lines. I walk out disapointed and amazed that they would actually treat their customers this way. I am now officially done shopping at Wal-Mart for ANYTHING.

Walmart as been known to sell everything from food to clothes and beyond. That does not mean they are a good store. The other day I went in, hoping to buy a Sweeney Todd Soundtrack, the one with Johnny Depp, and the matching movie. I wanted these things because I love the music. When I went to get them, I couldn't find it. I asked an employee and he looked but they didn't have it. I asked a few people and they said it was because of strong language. SO WHY DON'T THEY CARRY IT? They sell movies with strong language, and they sell movies with nudity in it. So why do they not sell a soundtrack and DVD for the musical Sweeney Todd? The strong language thing is crap being that they sell stuff much worse then Sweeney Todd, and it has only a few words of bad language. The closest place I can get it is over thirty miles away, so I can not afford to go that far to go to Best Buy to get one CD.

On March 31, 2010 I went to the Wal-mart Pharmacy on Kietzke Lane in Reno, NV to get a prescription filled. I gave the assistant pharmacist my insurance card. He went to the computer then came back and told me the card expired in January 2009. I thought this odd since I had just received the card in the mail.

I asked to talk to the head pharmacist. The assistant pharmacist became rude and insulting. The head pharmacist came over. I told him that I had just gotten the card in the mail and asked him to run the card again. He refused.

The head pharmacist went on to tell me, "This is my business and I'll do whatever I want. I'm doing you a favor by even helping you."

I replied, "I'm the one doing you a favor by shopping here."

I then went to get an assistant store manager and explained the situation to him. We returned to the pharmacy where the pharmacy manager, Steven, proceeded to insult me and tell me how he was doing me a favor." The assistant store manager stood silently by while the pharmacist, Steven, berated and insulted me.

When I returned home I called the insurance company and was told that the insurance card was indeed valid.

Not only will I not return to this pharmacy, but also I will not shop at any Wal-mart. What this store's management doesn't realize is that I have many choices. I will not shop at Wal-mart. There's K-mart and Target and Walgreens's, and Sears and lots of other stores.

Up until this time I had been spending about 75 dollars a month on prescriptions and an additional six hundred dollars a month on groceries and sundry items. Now I will not even enter a Wal-mart.

You have lost a customer for life.

We have been filling our RX's at wal-mart for quite some time, and have gone through some strange things, that we have overlooked but today we really had a problem my husband is disabled, on oxygen with copd, also cancer also we are both over 60yrs old, when we tried to go through the drive in window to pick up a pain rx for him we were told we would have to come in the store, even though this is your busiest store in Md. even though we have a handicapped tag there are never any handicapped spaces open and this means we have to walk quite a long way, this puts a lot of strain on my husband;s health. we had been getting the rx through the window before but today they would not fill the rx and let us sign for it through the window. there have been times that we have gone to this walmart store and some of the rx's were not filled, also there was a time that we were given the wrong person;s rx, we were told to just thow that rx away and come back and get our rx. this could be very dangerous.there have been times that the pharmacy has filled some of the rx's twice and not filled the rx's that were ordered. I feel there should be some kind of allowance for handicapped patients, and not the cold unfeeling treatment we have received in the past. the pharmacy in question is the George Clauss blvd pharmacy in Severn md. please try and do what you can to correct this problem we will probably not want to deal with this pharmacy until this is addressed.