took baby in for his first pictures they where great he smiled in 2 pictures can U believe it, loved them. Shannon who took the pic. was great. But then few days later calls me to tell me there was something wrong with the camra and all the pictures did not turn out. she said she lost 5 days of pictures. (thats alot of people). So now I have to make a new appt. by then baby will be 2 months old and now I have no 1st months pic. !!!who nows if he will smile again!!! I should have know better to trust them with such a important moment. This has happened before when I took my first son in awhile ago.