icalled to check the Hoover Platinum Bagged Upright Vacuum if its Availabile so they put in hold for over 10 minute the they hangup the phone while im waiting, igot realy Availability frustrated icall them back to tell here why the hangup the phone on me she respod iwas looking for the vacume then i said you should told me ican call back then she answer yeh 2 are availble then iasked here what about the price she said idint check the price, so you wants me to drive allthe way to the store just to check the price while you can do that right now its bizzare and waste of time, imean iwill buy it online from amazoon they carry the same vacume with same price but with way respecfull coustmer service.