I purchased a phone card from Walgreens in 2008 and did not use all my minutes within the 24 months, which I will take blame for. BUT, this card was used exclusively to fax documents to long distance numbers. So, I went and bought another phone card in 2010, with only 150 minutes($10.00). I had used this card exclusively to fax also. Yesterday I could not get a fax to go through, so I eventually called customer service, who is telling me that the card is not made for faxing!?!? How can this be that a calling card I have used numerous times is no longer valid for faxing? It had always worked before! And customer service argued with me and talked over me as I was trying to explain that I have used this card only for faxing in the past. HORRIBLE customer service, and you product sucks. I know it is the card, because I can fax locally and make phone calls with the card, as I have tried both. I even had another person try to use the calling card from their location and fax, but it would not go through for them either.