I have been using Walgreens in St.Helens since they opened for prescriptions. This incident about pushed me over the edge...total lack of communication. Did refill of two prescriptions on the automated phone system=couple days prior to me needing the meds. Went thru drive thru to pick up and was told they could only fill one of my meds and they said I had to call CVS and gave me a phone number...now mind you that these meds are for a Thyroid issue and should not go without...did anyone call me when they got the request to refill?? Bring it to my attention before I was out of the meds...???
I did call CVS and got it figured out but was so unhappy with the lack of service I got from the pharmacy that I will not be going back =my husband and I are switching our scripts to another pharmacy. No one tried to help or offer anything no explaination what so ever...Customer Service is a huge thing-and on that day the screwed up and Im done.