For 2 years now I've been growing my hair, to fix a mess a previous hairdresser had made. My hair was finally all one length. I go in to Smart Cuts in Wallmart Airport rd Arden, NC and ask for a layered style. To my luck a girl was sitting their with exactly what I wanted and I pointed her out to the gentleman that was going to cut my hair. He said he knew exactly what I wanted. By the time he was half way cutting I stopped him and asked what he was doing??? It was too late, my hair looked like a lawnmower went through it. I asked him to stop what he was doing and called in for help from another hairdresser. She tried to salvage what he had made a mess of. When she was done, I had bob-like hair again with millions of layers, and gone was my long hair. I burst into tears and all she could say with, could I live with the hairstyle that I now have after she was done and could I give them another chance?!!! No more hair!!! I left in tears!!!