I ordered an item online and was told the shipment was delayed. Walmart then dropped the price. The item was shipped after the price dropped, but Walmart refused to give me the difference. Luckily I ordered it shipped to the store for free, so I can return it and order at the lower price. With prices going up, you would think stores would be interested in saving money rather than inconveniencing customers.

I live in Pinehurst, N.C. and shop at Walmart in Aberdeen. On May 23, I went to the Walmart store in Aberdeen to purchase a gas grill that is on sale. Char-Broil stainless-steel 4 burner for $148.00. They advised me that they have sold out and I went to the section where you pick up merchandise that you order on line. A you lady by the name of Stephanie helped me and called Laurinburg, N. C. store. She was told they have the grill and would hold it for the Aberdeen store customer. My husband and I went to Laurinburg, N. C., about 70+ miles round trip, and when we arrived, about 40minutes later, we were told they sold out yesterday, May22. A salesman by the name of Johnny helped me. I asked to see the manager, he called and said her name is Christina and we would walk to the Bakery section. When we got there, she then said that we would go back to the garden center and check to see if they had any. So she and Johnny checked and she walked away! Johnny advised me that I could get another grill but it is not a Char-Broil brand. I told Johnny that we had driven down to get the Char-Broil grill, he said that Christina said that he could offer me another grill. I am so upset with the attitude of the management!! She did not even offer an apology for the inconvience. I ran a Western Auto Store in Aberdeen for 15 years and we never treated our customer this way. I think you should send your management back for more training!! My son runs a successful business in Laurinburg and I am sure he and his staff would never treat thier customer in such a manner... My name is Linda Parke. my e-mail is [email protected].

All you people who complain about Walmart. Email your complains to BBB at bbb.com. I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered. Regardless on how big the company is, ther credit rating in bbb effects their credibility. Hit this small business killer where it hurts.
Their credit rating is A+ and this is the same company that used the slogan " We buy American, We sell American" for years. Remember that?

All your complains WILL be answered only if you submit to BBB. Walmart executives are not stupit, they have been counting on the normal Joe's stupidity for years.
Complain to BBB.com and get response faster that you think

I tried to order a Just5 phone. It said my pass word was wrong. When I tried to get my pass word it said my email address was wrong. When I tried to register it said I was already registered.
NO SALE!
I did all I could. Your system is booby trapped.

You need to get rid of the genius that does your on line order set up and get someone new. Maybe someone in their 50's that know what they are doing.

HOW MANY SALES HAVE YOU LOST DUE TO THIS GLITCH?

On a thursday I reported with pics to walmart corporate that stacking 25lb bags of kitty litter 12 bags high was dangerously unstable and 300Lbs falling over could kill a child. I was told the matter would be adressed.
Friday 4pm I stopped back in and found a managers meeting at the now fixed pile of kitty litter and spoke with store managers.
Later at 10 pm I stopped in and found more safety stacking issues and took pics as I told corporate and the managers i would. I was told by security no photos and I told them I had spoken to corporate who asked for information on any safety issues I might find. We were then followed to our car by security but nothing more was said.
Saturday I stopped in and found 225lb stacked kitty litter and took a photo and after approchong the customer service desk and asking to have a manager look at the kitty litter stacking we left and as I sat in my car we were surrounded by police. I was searchedm and my car was searched and my girlfriend was questioned about "Drugs" and I was told that loss prevention had called The Union police saying I was taking photos of tools and had been banned fron the store the previous day and told not to return which had never happenned.
I am now looking for a Lawyer after being told by police that I would be arrested for trespassing if I returned to the Union NJ Walmart store. I even showed the police the photo of the dangerous pile I observed. Any Lawyer intrested in speaking with me can contact me at [email protected]