My card was captured by my banks ATM. I called and found their was fraudulent activity on my account. WM agreed to close the account and send me a new card. I paid them $19.95 for 2 day shipping. It arrived today. I called the 800 # to activate the card and as I type this message I have been asked my personal information by 6 different people, who put me on hold, transfered me for a total timeframe of 43 minutes and still no card activated. It is no wonder businsses, such as WaMu are having hard times in this economy. We have people that are in India handling my situation. No wonder this country is going to pot! Toataly disgusted!