My home was built 10 years ago and my builder recommended Weathershield windows. We purchased one of their higher quality wood clad line of windows with a special factory paint finish. The paint finish warranty is for 10 years and the seal 20. Our windows started rotting and leaking 4 years ago. I reported it to Weathershield and have gotten now where. They told me that the rot was due to a lack of maintenance. A window with a paint finish that is warrantied for 10 years shouldn't require any special maintenance after 6 years nor should it begin rotting. I think that the Shield family and Weathershield is not interested in standing behind their product, their only interest is to sale windows. Their customer service is non-existent. I'm still fighting with them to stand behind the warranty but it seems I'm going to have to choose another window manufacturer and buy new window to replace these young windows.

Andre Walker