In August of 2009 I purchased Webroot Security Essentials for a period of three years. Two months ago this software failed me and allowed Security Tool to infect my computer and essentially shut it down. I lost files, suffered a lot of inconvenience and had to pay someone to get rid of this virus for me.

Today I decided to approach the company for a refund of the unused portion of the three years. Guess what? No luck. I was told that had I called within 30, maybe 60 days that they would have done a refund. So with that kind of corporate policy they only guaranty their software for 60 days. After that you are on your own.

So why pay these people money to NOT PROTECT your computer
when equal or better software is available?