we had sent a resedent letter to them for them to take back the sale date of our house and while we were wating for an answer the let someother company have our morage. i didnt relise that there was two case numbers and i responed to the wrongf case number and they set us out in the street. we have been down on our luck because of the deth of our 20 yr old son that is something really hard to get over and get on with your life.