I paid $4.99 for shipping and handling for a free bottle of Agaci Berry tablets. There was no mention of continuing to charge my card and they have now charged me $79.95. I called their number at 1-866-967-4917 and spoke to someone named Alan with a heavy accent. Probably in India taking these calls. I tried to get to speak with someone else and he just ignored me. I did manage to get them to cancel my acct but dont know if that will really do any good considering all the other complaints I have read against them. I will have to cancel my card and get a new one probably to stop them. But I am sending the "FREE" sample back to this address: 3007 Greene St. Hollywood Florida 33020-1037 with an RMA #. He said that a refund would take up to 7-10 days after that. I will be surprised if I recieve any refund at all. HUGE SCAM! Wish I had read about this co. before hand and I will never order something like that online again. ONLY use reputable, well known companies!! Good Luck