We paid off both of our car loans and received letters saying our loans were paid off. We received title to one car back but not the other one. Then they started calling and saying we owed more money - they still had us in their system saying our one loan for the car we HAD gotten our title back on still had money owed. They call daily and the loan officer who was trying to help rectify the situation is no longer available. Every rep that helps has to be re-educated all over again and always say they will get it straightened out - it has been 6 months now almost and it has ruined my credit and even with notarized letters stating our loan in paid in full - we are still getting harassing phone calls but no follow through to resolve this!!! I would not do business with WF again if they were the last bank on earth!