I been a wellsfargo customer for about 2 to 3 years. I have a home mortgage and an auto loan with them. I have never been late, always on time and more than minimun payment. I called them for several weeks and tried to get help by lowering my payments because of recent job lost and low income coming through unemployement. The mortagage part are not willing to help and I had to go through a different route. Nacca is a company that fights with banks to lower your mortagage payment. The car loan is impossible to lower the payment and they dont care if you lost your job. I looked at other companies that had helped their customers by lowering their payments by $50.00 a month. Thank you wellsfargo and defenetely telling me people that you guys dont care for customers and looking for a better company next time.