The woman, Judy, at the drive-thru window consistently offers me two options of drink size when I order a combo meal, medium or large.

After placing a combo meal order, she will ask me what flavor of drink. After I tell her, she will ask me, "Medium or large?". In my opinion, this is deceptive, as the combo comes with the small, and if I answer "medium" or "large", I would be charged extra for upsizing the order.

Again, in my opinion, this is deceptive, as she should ask would you like to upsize the order to a medium or large. When you call her on it, she has always rephrased the question as I just suggested.

I have complained to Wendy's 800 number after each visit, but nothing has changed. I have asked her why she ask it that way, and told her it seems deceptive to me, and she replied, "My manager makes me do it that way".

Yes, this is minor. But I'm done with Wendy's. today I didn't not purchase my meal because of this, and went to Arbys instead.