I contacted Wentworth Direct Finance to ask about a personal loan and find out a rough idea of monthly payments over various timescales. They took my details address, job, salary etc and also took my Lloyds TSB debit card details so " they could check I had a valid UK bank account". They told me there was a fee of £59.00 as a finding/admin fee at which point I clearly stated I was not interested, the girl tried to pursuade me but I could not have made it more clear I did not wish to go ahead. 2-3 weeks later I check my online bank statement to find they have taken the £59.00!!! I will be going to the police as well as the FSA who issue the consumer credit license as well as the data protection people!!!