My order was placed May 26, 2010 and still has never made it past processing. They took the money as soon as the order was made even tho the item never got shipped. Bad business all together. No reply by email and no call backs after leaving messages with them. They wouldn't even reply to the BBB when they tried contacting them. They'll reply to good reviews on here but won't try to resolve the bad ones. They took my money and I received nothing.