I brought a cooler and one yr. to date the cooler flooded my kitchen I called Whirlpool to return since I had 3yr warranty. I understand that you have to pay for reurns but why should I have to pay to sen to california when I brought it in N.Y. so a cooler that cost 191.58 I had to pay 90.36 to ship out to get a repacement. Now all reviews on this item is "AFTER A YR. THE ITEM LEAKS" so to all that want to purchase a cooler please don't buy WHIRLPOOL!!!