I purchased a Bravo Maytag Electric Dryer. Because of space limitations I need to have the vent exhaust come out the side, not the back. The seller (Lowes) does not provide installation services for the dryer VENT. I called Whirlpool/Maytag - response we do not install the dryer or the dryer vent, period. No guidance. FIVE HOURS later I learn after many telephone calls and internet searches that there is a vent kit to install vent in the side and that it comes with instructions. The Whirlpool/Maytag person I spoke with, at length, knew nothing, offered no help, no guidance. What is the point of asking for a model number and serial number when you can’t take the time to give basic information as to WHERE TO FIND HOW TO DO THE VENT yourself !!! Whirlpool/Maytag will not install AND do not have the sense OR simple common sense to tell a customer how to do it themselves. The installation book that comes with the dryer is NOT helpful!!! Your customer service STINKS!!! What good is a dryer you can not get installed. Are these people crazy?