Don't even think about getting to this story 'early' for a good deal on a floor sample hope to get at a discount. I was told a piece of furniture I had an eye was to be sold off in a'floor sample sale' and the store would open early at 9 a.m., would be first come, first served. The sales associate said the previous year people were lining up from 6.30 a.m. for items (for a 9 a.m. door opening at Williams Sonoma home?) and to get there early for this one-off item.

So I turned up at 7.30 a.m. -- silly me and waited inside the mall with a book. At 8.50 with no-one else there I went and stood by the door, just in case someone came along! Employees inside saw me there!

When I was let in, another man was purchasing the item I had come in for; he had been let in another door before 9 a.m. and the customer and the store manager laughed that he had got the item!

This was a total scam! Not only were there no apologies, I was laughed at for having come early and missed the item! Obviously it was an inside set-up!

Don't fall for this. I will never, never shop at Williams Sonoma or their affiliates (Pottery Barn, West Elm) again.

Unbelievable!