I received a text on my virgin mobile cellphone from 47941 saying " Reminder: you are a Winicane exclusive member." I was given a 1 800 number to call for assistance, but when called you only get an automated voice mail, and never get to talk to anyone. Online winicane.com website doesn't work. I was charged $9.99 when I opened the text on my cellphone to read it and have no way of getting my money back.