I am so infuriated by this company that has been charging me $10 a month for membership since October 2006. After the first charge, I e-mailed customer service to say that I did not want membership and wanted a refund of that $10. After telling me that they could not locate my account, I still kept requesting a refund. Now (December), I've noticed another charge of $10 and tried calling them. They did not want to refund my money & were just going to cancel my membership. Is that even legal? Some company sneaks into a site, gets all your information and starts charging you for nothing?