Was given the runaround several times after there was damage to my furniture. First spoke to the owner, who directed me to her husband, who never responded. Then finally got in touch with the "owner" who told me she had a family emergency and that was why I had not heard from her in 2 months. She then attempted to pawn me off on another employee who would "take care of the situation." Well, 6 months later I have had to take the loss because when I called thedept. of agriculture who governs moving companies they told me their license expired! So be warned!