I stupidly ordered the Wu-Yi Tea "trial, " then immediately canceled it. While Wu-Yi did refund the amount of $4.95 I paid for the trial, then earlier this week, I noticed that a charge of $19.95 came through my bank account for IW/LIVING LEAN. I called the number Thursday (866-396-5711) and asked for a refund and cancellation of the program. I was given a confirmation number and told that my refund will go through in 3-5 business days, but I am not sure that they will refund my money. I am calling the card services department for my card to see if they can block any further charges from these fools.