I made my order on the 14th of July and I still have not received my package (It is Sep 19th). I was charged $ 117.98 immediately but have not received the product. Originally I was given an email saying my order was received and to contact allmyfavoriteshows.com if there were any issues. I tried to send an email after two weeks of not seeing that my product was shipped. The email came back because the customer service website was fake. I called the 877 number, never spoke to anyone but the prerecorded message mentioned a tvaddicts.com website. I tried that website and my emails went through. I got responses but just as soon as I did the website changed again. I sent 4 emails and each time the response said they would send the product. I recently sent two more emails and as I suspected, I have not gotten an answer yet. Their website says they will answer the issue within 24 hours and it has been 4 days. I am contacting my bank now to report the fraud. I found many posted complaints about the "changing websites" unfortunately it was too late for me.