www.AntonLine.com

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Georgia, United States

www.antonline.com

www.AntonLine.com Reviews

January 12, 2008

Terrible experience!

Purchased the Genius Digital Notepad for my brother this past Christmas and he said "it's too complicated, return it, I'll never use it." I tried to contact ANTOnline.com many times to submit a request to return the item. They didn't get back to me until after the return policy window closed, then they send me a one line email stating they couldn't help me and I'm stuck with the item.

I never opened the box, but I can't get a refund. It's just sitting on my desk all wrapped up. ANTOnline never responded to my inquiries and has terrible customer service.

ANTOnline is terrible - NEVER buy anything from them.

January 10, 2008

order statis

I ordered a small cable and after 10 days I tried to find out where it was. The web site said they had no info. The next day I call the 800 #. They said their info source was the same as mine and it could be anywhere from the order desk to on some truck. After me saying it seem ridiculous that they would not be able to tell me at least if the order was in house or shipped, she said she could ask her boss to fill out a search ticket. She said I would hear back via e-mail within 24 hours. Of course that didn't happen. I filled out a search ticket request myself, stating, if I don't hear back within 24hours I will have my visa charges reversed. We'll see, in any case there system is terrible.