This website sold us the Northern Exposure TV series on DVD that was recorded from a TV broadcast. The problem is not that the quality of the recording is poor, or that it appears to have been transferred from videotape, or that the Canadian TV logo appears on the video, or that there are no menus or other proper DVD release features. The problem is that this an illegal copy. It was purported as a legitimate DVD release of the show with a valid copyright. These people should be prosecuted. The website should be shutdown. The credit card statement identifies the company as: "rvvision 1-647-722-9393" The recording at that number says the company is "tvdvd". Their voice mailbox is full. The email address associated with our order is: [email protected] Also: tvdvdwarehouse.com, tvdvdblowout.com, and www.clickdvdstore.com are all the same with a different company logo.