www.folica.com

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Category: Lifestyle

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folica.com

www.folica.com Reviews

Jessy January 7, 2009

Shipping scam

I ordered a sedu flat iron from folica.com over two weeks ago and I haven't received It. I payed for two day shipping. Why do I have to pay extra for fast shipping when they are delaying more than a week or who knows when they are going to deliver It. The customer service keeps saying " the order is in process please call tomorrow" They don't even have an Idea of when are they are going to deliver It or why It has delayed so much! They don't charge your credit card so you have to be on the expectation of a sudden charge without notice in your credit card and have to keep checking the balance to not comit a mistake.

October 30, 2008

Warranty Scam!

I bought a Revlon blow dryer from Folica. I'd done a tonne of research on this blow dryer, found it was one of the best on the market (better than a lot of the $200 blow dryers) and decided what the hell, I may as well buy it as it was only $28.95. There's a reason it was only $28.95.
The blow dryer stopped working less than a month after I bought it. Okay, I thought, no biggy, it's covered under warranty. Folica goes on and on about their warranty, but guess what? It sucks!
To get my blow dryer replaced, I have to pay to ship it back to Folica (fine, understandable) but then I have to pay Folica $29.95 to get it replaced. So, I have to pay MORE than the cost of the blow dryer to get my blow dryer replaced under warranty. This is absolute garbage... what's the point of the warranty?