Recently I needed to edit a complex pdf form. t was urgent and I needed the document. I used www.freepdfconvert.com to convert the file. contrary to the name I had to pay $9 for a months membership.

A number of pages were converted as images and not editable text. Very disappointed I emailed Batsoft.com support asking for a refund - they asked for the pdf to be sent to them. The subsequently responded:
Your PDF has images(scanned document) and these images correctly was
placed in your word document. This is not our service fault, your PDF
was such structure."

I am still due the $9.

Blog post at http://customershavememories.blogspot.com/2009/12/do-not-use-batsoftcom.html