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(www.grantmemberservices.com/refundform.aspx)

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Category: Business & Finances

Contact Information
Idaho, United States

(www.grantmemberservices.com/refundform.aspx) Reviews

SNE April 28, 2009
Refund
This is the email I recieved when I tried to get my money back from Grant Member Services.

Has anyone been successful in getting their money back??? I fell for this scam too, I dont know what to do. I dont have money for lawyers and the bank doesn't believe me that it is a scam charge !!


Dear Customer,

After reading your email and reviewing your account, I can assure you we've cancelled your membership. You should have already received your notification by email.

We understand that you've requested a refund. Our grants program is offered to you for a trial period and then on a monthly membership basis afterwards. You are available for a refund; let me cover just a few things first.

Grants Program, truly wants you to try our program and we feel that you could benefit immensely. We've cancelled your membership; you will not be billed any further monthly membership fees. Since we would like you to evaluate the program, we are keeping your login information active.

From the start of your initial trial, you have 88 days to evaluate the program. You may login as many times as you want and remained logged in for extended lengths of time. As we stated before, you will not be charged anything further for this continued access.

Our offer of refund allows you this continued access with no future fees, you try it out, and if at the end of the 88 days of evaluation - if you would like a refund we issue the full $ 94.89 back to you. We have an automated link to our refund form that gives you the exact number of days left in the evaluation period. You may fax or mail the form back to us at the end of that time frame and we'll issue the refund the same day we receive it(www.grantmemberservices.com/refundform.aspx)

We honestly feel that given the evaluation period, you will see that you can benefit; and if you don't, we will honor our refund policy that you agreed to when you signed up, and issue the monthly membership back to you.

This response will be followed by an email which contains your login information, in case you've misplaced your login credentials. If you need further assistance logging in, please reply back and we will get back to you as soon as possible.


Thank you,

Anouk P
Customer Service
Grant Member Services
1-866-876-2778

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