wish i would have read these complaints before!! i am currently waiting for xmas gifts for my children from kapow .gifts. what a waste of money!! I ORDERED ON THE 5TH DEC 3 WORKING DAYS DELIVERY, YEAH RIGHT. I HAVE HAD TO RING THE OPERATOR TO CHECK THE LINE FUNNILY ENUF, PHONES SIMPLY BEEN LEFT OFF THE HOOK! NO FAULT ON THE LINE GOT CONCERNED WHEN 2WK LATER MY ORDER STILL HADNT ARRIVED, DONT KNOW WHAT ELSE TO DO..THE DISSAPOINTED LOOK ON MY KIDS FACES WILL BE DOWN TO THEM. THINK THEY ARE BASED IN BRIDDLINGTON OR SCARBOROUGH. THESE ASSHOLES NEED TRACKING DOWN AND CLOSING DOWN. SO UNFAIR VERY DISSAPOINTED.. AN YONE WITH AN ANSWERS PLZ POST, ALL I GET IS AUTOMATED RESPONSE SAYING CHECK POST OFFICE GOODS SHOULD BE WITH YOU!! UNBELIEVABLE LUCKILY THERE IS ALWAYS SOMEONE AT MINE TO SIGN FOR PACKAGES. CANNOT BELIEVE IT, MADE SURE THEY TOOK MONEY OUT OF MY BANK BEFORE THEY TOOK PHONE OFF HOOK!!