Thursday, March 12, 2009

Hi-this is my complaint. First, I am also complaining about A.O.L. too, as they provided the link to this "testimonial advertisement". (If they are interested in keeping a good reputation -they really should investigate who/ what they are selling you! & I believe, if I am remembering correctly, the ad was under-their “NEWS" section! NOT a POP-UP advertisement!--AOL was seemly condoning this site as a miracle for wrinkles!! Here is what happened to me:
I was browsing on-line about a week from today [3/12/2009], & my homepage is AOL & as I usually do in the morning I drink my coffee in the morning and read their "news" section-it's usually {go to AOL & see for yourself} a thing I do. They usually have 5-6 things up w/short articles about a variety of subjects from Holly-wood to the President. Usually sensational, I’ll admit…
So while browsing their "headlines” I saw there that they had a testimonial by a woman who said that she found this "cure" for wrinkles through using 2 products...so I bite, and go to the site. They offered a 14 day supply of this “pill ” & all YOU {<the consumer} has to do is pay the shipping.-Okay I thought, and the shipping was 3.79$ {Or something close-won't swear on the change}!!! But I will swear on my story. -
Moving along, (now I have a new lap-top ) and I was experimenting with my Auto-Fill feature...I admit I got distracted and filled out all the info on card “two” >> with my credit card number. I pressed Auto-fill, (to see what it would look like!!!) but I’d already decided>>>> NOT to buy the trial 14 day products!!!
BUT that's beside the point because; IF I DID SUBMIT IT-WHICH I DID NOT! I recall distinctly, ERASING my visa/debit card information!! --So if it did get there;-it would NOT have had the number there for them to take the money out!!!
-BUT NOW that I see that they are BOGUS and that they are ripping people off who NEVER even WENT to their site (Like me; with the second company: www.Lifestylesfit.com >>I never went there at all!!!)-So, This Bogus CO. must have received MY Acct. ILLEGALLY!!! NOT ONLY That, I would have NEVER AGREED TO PAY 80$[<AVERAGE OF} FOR THESE PILLS!! I WAS ONLY considering the TRAIL FOR 3.79$ & BUT THEN I DECIDED AGAINST IT!!! FOR THIS VERY REASON!!!—(SOMETHING TOLD ME-DON'T DO IT)!!!-SO I DIDN'T!! I WAS SUSPICIOUS FROM THE BEGINNING & WAS REALLY ONLY PLAYING AROUND WITH MY NEW LAP-TOP [I WAS EXPERIMENTING W/ THE AUTO-FILL, & I WAS not intending on buying I had CHANGED MY MIND BY THEN!!---
Later [ABOUT 3 DAYS]-I decided to check my Wachovia account because I had left myself some spending money of around 150.00$, that I saved for something I wanted to get-but to my surprise-THERE WASN'T ANY MONEY LEFT IN MY ACCOUNT!! ONLY THESE 2 BOGUS CHARGES TO MY ACCOUNT; one was from WWW.NATURESACAI & THE OTHER WAS WWW.LIFESTYLESFIT.COM –THE FIRST CHARGING ME 79.61$ & THE other WAS A HOLD TO MY ACCOUNT FOR 45.00$ FROM THIS; >WWW.LIFESTYLESFIT.COM
A TOTAL OF 125.00$ OF CHARGES TO MY CHECKING ACCOUNT THAT WERE UNAUTHORIZED!!! & THE LIFESTYLESFIT COMPANY GOT MY ACCOUNT # {I AM GUESSING, BUT HOW ELSE?} FROM NATURES ACAI!!! LAST TIME I CHECKED THIS IS AMERICA AND THAT IS OUT-RIGHT FRAUD!!! I AM IN THE HOLE W/ THE BANK AND HAD TO BORROW $ FROM MY FAMILY {THANKS BE TO GOD THAT THEY WERE THERE} FOR 100.00$ TO COVER THIS DEBT THAT I DON'T OWE!!!—!!!
***WHAT IS WORSE THIS IS HOW WACHOVIA BANK HANDLED THIS:
THE FIRST TIME I CALLED THIS IS WHAT I WAS TOLD: “I am sorry mame but you gave your debt card to this company and they have the right to charge what-ever they like to your account after this point in time"-I said, “REALLY!! & I explained what had happened, asked her if she could put a hold on LIFESTYLESFIT for the other 45.${Because it had NOT POSTED YET} because I had never heard of them, ...ect." the answer:" No may we can't put a hold on that, you have to wait until the charges go through then call the company, and get your money back-explain this to them." -- “OKAY, What is the number to the NATURESACAI & I will call THAT ONE NOW!" I was given this number a 1-800 number BY WACHOVIA that connected me to a GOD-FATHER’S PIZZA, in GA!!! I WAS REALLY LOSING BY NOW & I called Wachovia back & I SAID, “WHY IN THE H---WOULD YOU, A godfather’s pizza JOINT IN GA.??"
***HERE FOR WHAT NATURES ACAI REPRESENTIVE SAID TO ME:
After much haggling w/ the bank I got connected to someone, here’s what they said:
I told them my name, explained it & the individual {who didn't understand me at all-from india, I think…} SAID, "OH I DON'T SEE YOUR NAME HERE----WE HAVE NO RECORD OF YOU-WE DIDN'T DO BUSINESS WITH YOU AT ALL!!!" so, I took a deep breath and said, “I NEED YOU TO TELL ME WHO YOU ARE, & WHAT BUSINESS YOU'RE WORKING FOR NOW." he COOLLY REPLYED, "i DON'T HAVE TO GIVE YOU ANYTHING MAM'YOUR NOT EVEN OUR CUSTOMER." I ASKED, “IS THIS NATURESACAI.COM?" "No!!" THEN I SAID, I “THEN WHO ARE YOU??"
" DON'T HAVE TO TELL YOU!!" I SAID “WHAT KIND OF SCAM ARE YOU RUNNING HERE-DO YOU KNOW STEALING IS A FELONY-YOU COULD GO TO JAIL! WHO ARE YOU? CAN YOU TELL ME WHAT KIND OF COMPANY YOU ARE WORKING FOR IF YOU'RE NOT NATURE'SACAI?" He said, "MAME I DON'T KNOW WHO NATURES ACAI IS, WE WORK HERE FOR OVER 40 DIFFERENT COMPANIES, AND-YOU ARE NOT OUR CUSTOMER!!" then I said again<"WHO ARE YOU?" he said, “I AM GEORGE." "WHAT'S YOUR EMPLOY DO EE #?" "I DON'T HAVE TO GIVE IT TO YOU, - "THEN TELL ME THE NAME OF YOUR COMPANY!!" "I DON'T HAVE TOO-YOUR BECOMING ABUSIVE WITH ME AND I DON'T HAVE TO TAKE IT -THAT'S THE LAW-MAME”----at this point the call was terminated!!! So what do I have?
***ALSO>> (I DID call Wachovia’s fraud dept. I was connected by, someone SANE> {THE ONLY PERSON WHO THOUGHT I WAS RIGHT} and he said, "OMG! This sounds like fraud -I am going to connect you to our fraud dept. right away-please hold-" I did and I spoke to “FRANK”, (who was reluctant to give his name too!! I say “FRANK”, because I doubt seriously that it was his real name!--who stated after [I explained all of this], " IT'S NOT FRAUD, MAME’ >YOU GAVE THIS COMPANY YOUR DEBT CARD
#AND AFTER YOU DO THIS THEY CAN CHARGE YOU WHAT EVER THEY LIKE!!”
Why would my bank allow this????is this legal???? Can anyone help me, I don't know the laws-but I know I was ripped off...I know that's ILLEGAL!! IS IT OKAY> by law for an INTERNET COMPANY TO CHARGE WHATEVER THEY LIKE---IF YOU GIVE THEM YOUR DEBT CARD NUMBER??? WHICH I KNOW I DID NOT!!!
1)-I am closing my checking w/ WACHOVIA because they treated me so badly, I have already asked them for a new debit card -so that I could be sure no-one else is going to take my money. You should all cancel your checks /debt card and ask for a new number as debt cards don't have your checking acct. # on them---.but you don't want these scammers taking anymore of your $.
2) I am copying/pasting this letter to my senator at myflorida.com and to the State Consumer Affairs DEPT. of the government that deals w/ fraud.
3)-c/p this to the BBB.
Any other ideas? Please e-mail @ the address listed in bottom box above.
Thank-You very much for reading.
Sincerely, Ms. Merrefield.
You can reach me @: [email protected].
*Here is are the number’s that I called SO Far:
*1-800-983-7968-This is the NEW number my bank gave me-I was left on hold for LONG TIME. (Finally hung up-will try later).For WWW.naturesacai.com
*1-800-922-4684-For Wachovia Bank-Talked to customer service, then loss management & finally Frank in the fraud Dept..
Here; again, are the Bogus companies that stole more than 125.00$ from my Checking account @ Wachovia:
They are : WWW.NATURESACAI.COM & WWW.LIFESTYLESFIT.COM
These addresses are how they appear on my Checking account & this is the on-line Bogus co.’s that Wachovia verified to me as the people who are listed next to those withdrawals’.