Ordered a rare book early July 2010.

FOUR MONTHS LATER, all I have is less (-$60) in the bank and two emails that promise delivery "anytime now".

Attempted to contact company for cancelation of order & immediate refund.

What I found? None of their links work, no live phone number, tracking number doesn't work, emails returned, company dropped by eCrater.com, order number lost, etc. etc.

FINALLY got a call that stated that they did NOT provide refunds - no matter how long it took!!!
If I wanted my money back I was ON MY OWN!