I and my partner applied for a loan in july we paid a fee of £59.50 waited couple weeks to be told we couldnt have the loan and had to wait 3months for our fee money back.

Iv rang them and they said write to them so i did and ive heard nothing since last year i cant afford to lose the money.

Applied to Yes Loans under the impression that they were a loan company. When on the phone to them was told that I had been accepted and was even told how much I would be repaying per month! I was therefore under the impression that I had been accepted for the loan I required. However it turns out they are merely a broker - meaning there would be no guarantee they could arrange a lone for me. Why on earth quote monthly repayments if a loan has not even been arranged?! They took their £69 'admin fee' from my account the very next day.

Not being happy I decided not to continue with the loan application when the paperwork arrived. It has been a nightmare trying to get in contact with them. Always being put on hold.

We applied to Yes Loans for a sum of £1, 000 approximately two weeks prior to the incident date on the understanding that they could secure this loan by 7/11/2008. They send us the application form which we signed and sent back, the loan should have been with us two to five days after this. The 7th came and went and we only got an offer letter on the tenth. In the mean time we had been advised that should we wish to cancel we would be able to get our fifty five pound admin fee back. My husband rang up today to make sure they give us money back to be met by four hours to get through and put on hold. He had to speak to four different people and ended up talking to some complacent woman who informed him that we are not entitled to that money until january as we have signd them up to be our credit broker for three months. Indeed we probably had but nowhere does it say that they keep the money for three months. These people are totally unprofessional, they'll lie and tell you anything just to keep your money and get their commission.

i sent the a fee of 69 pounds and they said they would get me a loan of 1500 pounds i havent heard from them since i sent them my fee and when i phone them i can never get through i also sent them a letter asking them for a refund and still not heard from then it has been 3 month now can you help me please . thank you my name is kelly mcclymont my email adress is [email protected]

about 8 weeks ago i was going to get a loan with yes loans for £3000 which they said i would pay small intrest amount back, all i had to do was pay a fee of £69.95 to get accepted so i sent a cheque off, after them taking a week to get back to be the only loan they could offer was double intrested i declined and asked for money back 4 weeks on .3 letters, 50 emails later im still no futher they claim they dont recieve letters (recored delivery )they put you on hold for hours to a "fake refund department" then they even now said they cant find details of me paying even though sent bankstatement .it really is a joke .I WARN ANYBODY FROM USING THEM