We searched for a mirror for several months and found a mirror in the local store in Pembroke Gardens, Fl. We checked twice before we ordered the mirror to make sure they could get the item. The items was ordered in early January to be delivered the end of February. February came and went. I called on 3/14/10 and spoke to a Manager who told me they shouldn't have taken my order and that we could order the item online. I told him we paid in advance and that we should have been called. After some effort on my part he said he would check to see when he could get the item. Days go by and no call. I all twice and I am told customer Service had called me and didn't get an answer-I got calls all day. They said they would have tried to call me again in a week.

Calls to Customer Service-very casual no apologies, no we should have called nothing. They couldn't care less. Now I am to wait until the end of April. I guess I'll have to call over and over.

No customer service. I won't be surprised if they close.