I BOUGHT MY DIAMOND EARRINGS THAT WERE ONLY SOPPPOSE TO BE 400 I ENDED PAYING 7OO AND I DONT EVEN KNOW WHY. MY EARRINGS HAD A SMALL BLACK SPOT AND NOW I RECENTLY MISPLACED THE POLICY HANDBOOK AND NOW THEY WONT CLEAN OR CHECK THEM FOR ME WHEN IN FACT IM SURE THEY HAVE RECORD TO TOP IT OFF I DIDNT KNOW I PAID FOR THIS POLICY THEY DONT TELL YOU. PLEASE DONT SPEND YOUR MONEY HERE.BAD CUSTOMER SERVICE