I just had a bad experience at ZARA Glorietta today July 10, 2010 at 3:00pm by having my wallet stolen inside the store premises.

I believe it happened when a fat lady wearing white shirt, pants and with pony tail bumped me at the kid's section. I immediately went to the guard and asked if they can close the door but the lady just told me just to talk to the manager. Ten mins had passed but stil i cannot see a manager, the guard didn't even bother to help out and look for the manager.

Once I was able to talk to the manager, he just asked my name and my number. I asked again if they can close the door but he said they can't. I asked if they have CCTV so i could check. unfortunately they have none.

I am terribly disappointed given that ZARA is a high end store and I was shocked to hear that they don't even have a CCTV. They don't even know how to protect their customers from pick pocket people.