I ordered a MP3 player from Zetronix Corp in Massachusetts in August of this year. The player worked fine but when I was traveling the SD card slot on the player stopped working. I informed the company and I was told to return it for a replacement. I sent the player back and after an extended period I received the replacement. The replacement player did not function with the SD card either and I informed the company again. I was told that if I bought one of their cards it would work and if it didn't I could return everything for a refund. I bought their card and it did not work either. I did return everything and I have yet to receive my refund. I am being told the player must be checked out by their technicians but they keep postponing the check. This all started back in August and it is now the end of the year but they have not done anything to help. I have asked to speak with a person on the phone but email is the only way they will contact me, if they contact me at all. I've tried multiple ways to talk to someone but I only get a recording and my messages are being ignored. I would just like to have my money refunded.