I ordered the Bourghese Chest online on Oct 22, 2009. It is now March 22, 2010 and I still have no chest. The dresser was sent back 3 different times because it did not pass the quality inpsection once it reached the delivery company. The ZGallerie customer service representatives are horrible and not helpful at all. They should go above and beyond to please their customers and absolutely do not. This has been a huge inconvenience. I have been living out of boxes waiting for this dresser. I could have ordered something from another furniture company long ago had I know what I nightmare this would be. Needless to say, I canceled the order and will never purhcase a piece of furniture from ZGallerie again!