Dont ever buy a replacement Warrenty from Walmart. We were assured that if our daughter broke, dropped, drowned or in any way damaged her Zune the plan would refund the full purchase price for a year. It was all all a lie. All you are buying is an extened warranty that doesnt go into affect until after the one year manufactures warranty and it doesnt cover any physcial damage. Even my receipt was contradictory with it stating I had a one year replacement plan at the top but that i had purchased a two year product care plan at the bottom. The store manager and walmart product replacement refused to do anything even though the associate had misled me as to what I was buying.