I just had two $150 unauthorized charges from ZYNGA for games on my bank account. . I do own a facebook account, but play absolutely NONE of the Farmville, Mafia wars etc games. I have no idea how these charges got on to my account. I do have a Texas Hold'em free game on my iphone, but never gave account information or purchased anything from this game and have only played less than a handful of times. I just deleted this game, in case this was the culprit. I cannot get anywhere with my bank as the charges are pending. They will not stop pay prior to these coming out of my account and say once posted then I can dispute them, . However, after reading all the horror stories, I have no idea where to go to get my money back or make a complaint. Please help me, I am a single MOM and $300 is a lot when you have a special Needs child. Please someone HELP ME!

Thanks!
Kim

i was scammed out of 70000 yoville coins and 400 yocash which i really need can you please give it back to me because i really need it and its not fair if i dont get it back

I had 2 consecutive charges of $150 on my bank statement paid to Zynga Games Mafia Wars. I never even played the game and never gave them my account number. My only interaction with Zynga was accepting a couple of trees and animals for Farmville which is one of their games. I didn't care for the game so I just stuck the gifts on the page and never did anything else. I contacted their customer service and they said they needed the confirmation code for the purchase which I didn't have since I never made a purchase. I also posted a my complaint on a blog that belongs to Marc Pincus, who I have since found out is CEO of Zynga. I used a phony name and gave no information and the complaint I posted was emailed to me from Zynga customer support. This could only have happened if I being hacked somehow.